Travellers

WHEN DO I RECEIVE MY BESPOKE PLAN?

You’ll receive full day plans, based on your responses, within 24 hours.

HOW MUCH DOES IT COST TO SIGN UP?

Nothing. It’s free to complete Tripster’s 30 second online evaluation and browse our existing plans. You only pay when you unlock the details for your plan.

CAN’T I JUST PLAN MY TRIP MYSELF?

Of course you can. But why do the donkey work yourself when it’s quicker and easier to let us take the hassle out of planning it for you? We’re here to help people who love to travel but don’t have the time to spend hours scouring the web for the things which will make their trip special, to search for somewhere that little bit different, or who want to go off the beaten track and not just do ‘tourist stuff’. Our plans are designed to make sure you don’t just see the place you visit - you experience it. Our plans are based on information from local people who know and love their hometowns and want you to fall in love with it too. For us, travel is about broadening your horizons and seeing the world differently.

WHAT IS INCLUDED IN THE PLANS AND HOW DO YOU DECIDE WHAT I WANT?

Anything and everything. Your recommended plans are based on your requirements. After checking your 30 second online evaluation we’ll search our bank of plans designed by expert local Trip Designers and suggest a plan to meet your expectations. It could be a romantic day in the city with a candlelit dinner, an adrenaline-filled day of activities followed by a sunset barbecue and a bottle of local beer, or anything in between. Our plans include everything you need for your perfect day.

HOW MANY PLANS WILL YOU SUGGEST AND HOW WILL I CHOOSE MY PLANS?

It depends. We’ll analyse your evaluation and get back with as many plans as possible which suit your requirements. You’ll receive a minimum of 3 options for each date, but there is no upper limit. Before we ask for payment, you’ll be able to see your full days plan along with suggestions for alternative locations, themes and activities. You’ll also have access to Trip Designer profiles so you can find like minded people or experts on the areas you’re considering visiting.

HOW MANY PLANS CAN I CHOOSE?

As many as you like. If you want to pick 2 plans for the same day and mix things up a little, go ahead. We’ll simply connect you with 2 different Trip Designers.

DO I NEED TO BUY FOR ALL THE DATES THAT I’LL BE ON HOLIDAY?

No, not at all. After we provide you a bunch of suggestions for your dates, you pick the ones you want and the price will change accordingly.

THIS SOUNDS EXPENSIVE. WHAT WILL IT COST ME?

It’s simple. You select the plans you want and pay €25 for each one. There’s nothing more to pay.

WHAT IF MY TRIP IS CANCELLED?

No problem. Our support team is always on hand to discuss any changes or problems.

HOW WILL I RECEIVE MY DESIGNED PLANS?

As soon as you make payment you’ll have full access to your plans via a unique personal link accessible until your trip ends. If you don’t have access to the internet while travelling, don’t worry, you can download all your documents as PDFs.

CAN I SHARE MY DESIGNED PLANS LINK WITH MY FRIENDS THAT I’M TRAVELLING WITH?

Yes, of course! It’s your plan, use it as you wish. Once you join our community our Trip Designers work for you.

WHAT DOES A TRIP DESIGNER DO FOR ME WHEN I HAVE ACCESS?

You can discuss details about the plan and ask any questions. Your Trip Advisor is obliged to answer queries but not required to take action on things such as reservations, bookings, payments, or any other issues not related to the plan. If you need help with any of these, please get in touch with our support team.

HOW DO YOU KEEP MY DATA PRIVATE?

We use a chat app to setup a chat channel between you and your Trip Designer. The only information we share is your name and the number of people travelling.

CAN I MEET UP WITH MY TRIP DESIGNER?

It’s not something we recommend but ultimately the decision is totally down to you and your Trip Designer.

FOR HOW LONG WILL I BE ABLE TO CHAT WITH MY TRIP DESIGNER AND WHEN WILL THE CHAT START?

Once you have received your plans, you will be able to ask questions to the trip designer who designed the plan by clicking the link included in each plan.

I CAN NOT REACH MY TRIP DESIGNER. WHAT SHOULD I DO?

All Trip Designers make money from the plans you unlock, with different payment rates based on the rating you provide, so it’s in the interests of both parties to maintain good communication.

Every plan you receive should contain all the information you need for a great day. This way you’ll be able to check details and ask questions before you travel. But if you do have any issues to do with the plan, you can always reach our support between 09.00 and 21.00 +3 GMT.

Trip Designers

WHAT DO I NEED TO DO?

If you want to share your love for your hometown, join our community of Trip Designers. Registration is simple and free. After approval you’ll be asked to upload full day plans for our travellers who want to experience an authentic trip to the place you know best. Our travellers want to know the intricate details and unique places to visit that make your hometown their perfect day. You know better than anyone how to help them get the best out of their day.If you have any problems registering we’re here to help you complete the process.

WILL I GET ANY HELP WHILE CREATING THESE PLANS?

Sure! You don’t need to be a computer whizz - it’s your expertise and local knowledge we’re interested in. Our support staff are always on hand to help you create a plan. And every submitted plan is assessed with feedback provided to the Trip Designer, so the more plans you submit the better you’ll get - and the more money you’ll make.

HOW MUCH WILL / CAN I EARN?

There is no upper limit to what you can earn. Your earnings are based on how many travellers unlock your plan and the ratings they provide, with the potential to earn €10 for every unlocked plan.

IS THERE ANYTHING I CAN DO TO EARN MORE?

There sure is! Make sure your plans are kept up to date. If a new restaurant opens offering local cuisine make sure it’s added to your plan. The same goes for new tourist attractions or galleries/displays at your local museum or art gallery. If it’s something people will want to see or do, it can be added to your plan. You can also improve your ratings by maintaining a good relationship with your travellers. If there is a one off event such as a big Champions League game or a concert, include it in the plan. Remember - happy travellers means high ratings and more money in your pocket. And don’t forget, there are millions of travellers coming to your city every year 😉

APART FROM EARNING MONEY, WHAT IS THE POINT OF BEING A TRIP DESIGNER?

Millions of people travel to all parts of the world every year, which has many upsides but also some downsides. One major impact is pollution. We’re taking a stand on that issue, so for every plan that’s unlocked we’ll plant a tree in the heart of the city. The more unlocked plans, the more trees. Our aim is to plant 100,000 trees in 2 years. But we need your help to do it. As we grow we’ll be tackling other issues such as ethical tourism and inequality.

CAN I DESIGN MANY PLANS OR JUST ONE BUT PERFECT ONE?

You can design as many plans as you want but they all need to be great. We have a commitment to our travellers to ensure the plans they unlock make their day unforgettable, so low ratings may mean we have to suspend your plan for a review. But different travellers want different things so if you can design more than one great day in your city then go ahead and create as many as you like!